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Knowledge Base FAQ Item #7900035


Q7900035: If I buy a license, do I need to pay for future releases?

An ActiveXperts Network Monitor licenses is perpetual, i.e. a permanent long life license. A customer can use the software version forever. However, in order to receive product upgrades and support services, customer needs a valid maintenance support contract.

Maintenance is free during the first year!

After this free Maintenance period, Licensee is offered a maintenance renewal automatically via e-mail. The price for the Maintenance Agreement is approx. 15% of the price that was paid for the product, per year.

ActiveXperts' Maintenance Agreement entitles customers to use ActiveXperts' technical support services, and to receive all product upgrades, free of charge, during a specified Agreement duration. The Maintenance Agreement applies to all ActiveXperts products.

Read the Maintenance Agreement in PDF format.

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