ActiveXperts Network Monitor KB - Monitoring Services

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'Monitoring Services' Knowledge Base Articles

Q7020010 I'm having problems monitoring services on a remote Windows server. How can I troubleshoot?
  ActiveXperts uses WMI (Windows Management Instrumentation) to collect data about (remote) Windows machines. WMI is part of Windows operating systems and installed by default. First check out the following: WMI can use WinRM (preferred), or DCOM (legacy). In ActiveXperts, the WMI operation m ...
Q7020020 I'm still having problems monitoring Windows services. I tried the Windows WMIC utility but I'm still not able to find the reason.
  First, make sure you've tried WMIC. See FAQ #7020010. If that doesn't help you out, please try the Service Diagnostic Tool. You can launch it from the ActiveXperts Manager's menu: Tools-Diagnostic Tools-Service Diagnostic Tool The tool generates a log file. Please send the log to suppor ...

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