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Knowledge Base FAQ Item #7060050

 

Q7060050: When I run an Ssh check, I get an error saying: 'ERROR 22473: Unable to instantiate Ssh provider DLL" . What's wrong?

The Microsoft C and C++ (MSVC) Runtime Libraries are missing on your Windows operating system. These libraries are required by the following ActiveXperts Network Monitor checks:

  • Ssh
  • Scp
  • SFtp

The above checks are built by using Microsoft C and C++ tools.

Solution

Please download the Microsoft Visual C++ Redistributable package from the Microsoft site, and run the setup.
Please visit the Microsoft Visual C++ Redistributable downloads page and download/install the latest supported x64/x86 version.

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