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Knowledge Base FAQ Item #7780176


Q7780176: I get the following System Warning in my log file: "Too many outstanding report table insert requests. Reconfigure or disable Reports and Graphs using the Report and Graphs Configuration Tool".

This means that there are more insert requests on the Statistical Database Report table than the ActiveXperts Network Monitor Engine service can handle. There can be various reasons for that:

  • The statistical database is offline
  • The statistical database cannot be connected
  • The network connection to the statistical database is slow
  • The performance of the statistical database is slow
  • Too many statistical database requests as a result of many failed checks

Statistical Database Report requests are queued in the following folder by default:
C:\ProgramData\ActiveXperts\Network Monitor\Ipc\Queue\Database\
Requests are processed in FIFO order.

There are two ways to clear all Statistical Database Report requests:

  • Delete all REP*.REQ files in the above folder
  • OR disable Reports and Graphs (Tools->Reports and Graphs->Reports and Graphs Configuration: Disable Reports and Graphs) and restart the ActiveXperts Network Monitor Engine service; it will clear all Statistical Database Report requests

The maximum queue length is defined by the following registry value:
HKLM\Software\ActiveXperts\Network Monitor\Server\Queue\MaxPendingReportRequests
You can change the value using the registry editor (REGEDIT.EXE). You need to restart the service for the changes to take effect.

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