Knowledge Base FAQ Item #6500017

Q6500017: I want to re-install ActiveXperts Network Monitor. Can I install the product in the same directory on the filesystem as my previous installation?

There are two directories involved: the program data directory (default: C:\ProgramData\ActiveXperts\Network Monitor\) and the program files directory (default: C:\Program Files\ActiveXperts\Network Monitor\).

On re-install, if the same program program- or data is selected, the installer will rename the previous folder (adding extension: '.saved') and allow you to continue using the selected name. When installation has finished, the Manager will popup the Import Wizard and suggest the '.saved' data folder to import from.

However, if you try to install your program- or data files in an existing directory that was not your previous ActiveXperts program- or data folder, the installer will not rename the directory and you'll need to enter a different path.