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Knowledge Base FAQ Item #6500017


Q6500017: I want to re-install ActiveXperts Network Monitor. Can I install the product in the same folder on the filesystem as my previous installation?

There are two folder involved: the Program Data folder, default:
  C:\ProgramData\ActiveXperts\Network Monitor\
and the Program Files directory folder, default:
  C:\Program Files\ActiveXperts\Network Monitor\

On Uninstall, the Program Data folder is preserved, while the Program Files folder is deleted.

On Reinstall, if the same Program Data is selected, the installer will rename the previous Program Data folder (adding extension: '.saved') and allow you to continue using the selected name. When the installation is complete, the Manager will launch the Restore Wizard and suggest the '.saved' data folder to restore from.

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