Q6500006: I want to reinstall the software and use the default Data Folder 'C:\ProgramData\ActiveXperts\Network Monitor\'. However, Setup does not accept this Folder saying the the Folder is already in use. What should I do?

Setup tries to rename the previous Folder to 'C:\ProgramData\ActiveXperts\Network Monitor.saved', in order to allow you to Restore from this Folder after installation. Apparently, the rename fails.
There are a few common reasons why the Folder cannot be renamed:

If you cannot figure it out, cancel Setup, reboot the system, and try again.

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