ActiveXperts Knowledge Base Article 7740176
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This means that there are more insert requests on the Statistical Database Report table than the ActiveXperts Network Monitor Engine service can handle. There can be various reasons for that:
- The statistical database is offline
- The statistical database cannot be connected
- The network connection to the statistical database is slow
- The performance of the statistical database is slow
- Too many statistical database requests as a result of many failed checks
Statistical Database Report requests are queued in the following folder by default:
C:\ProgramData\ActiveXperts\Network Monitor\Ipc\Queue\Database\
Requests are processed in FIFO order.
There are two ways to clear all Statistical Database Report requests:
- Delete all REP*.REQ files in the above folder
- OR disable Statistics (Tools->Statistics->Statistics Configuration: Disable Statistics) and restart the ActiveXperts Network Monitor Engine service; it will clear all Statistical Database Report requests
The maximum queue length is defined by the following registry value:
HKLM\Software\ActiveXperts\Network Monitor\Server\Queue\MaxPendingReportRequests
You can change the value using the registry editor (REGEDIT.EXE). You need to restart the service for the changes to take effect.
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