ActiveXperts Knowledge Base Article 7620040
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When the scripts is in ActiveXperts as an Action Script, a different user context is used; it is the ActiveXpert Network Monitor service account context. So it can be a credentials issue. Besides that, there's no desktop interaction from the service.
Make sure you have logging enabled, and make sure you redirect all error messages to that log file too, i.e. redirect stderr to stdout like this: 2>&1, like this in your .cmd batch script. For example
@echo off set logfile=C:\ProgramData\ActiveXperts\Network Monitor\Scripts\Action\Log.txt echo Script started > "%logfile%" 2>&1 cd >> "%logfile%" 2>&1 thisgeneratesanerror >> "%logfile%" 2>&1 echo Script ended >> "%logfile%" 2>&1
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