ActiveXperts Knowledge Base Article 7520030
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A: It is very important to use the right format for the recipient ID. Some providers require a country code, some don't. A provider very often accepts any recipient ID, processes it and reports that there's no problem, but actually doesn't send it out because of a bad format. For instance, when you are located in the UK (+44), you should try the following formats:
- 12345678
- 4412345678
- 004412345678
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