ActiveXperts Knowledge Base Article 6940030
Our mission at ActiveXperts Software is to deliver high quality Network Monitoring solutions and Windows Development components.
Our goal is to supplement these solutions with timely support resources that can help at many different levels.
The first thing you want to do is try to find the answer to your problem in the Knowledge Base.
If you cannot find an answer to your question in our Knowledge Base, or if you need additional information or assistance, please use our Contact Support form.
First, make sure you've tried WMIC. See FAQ #6940010.
If that doesn't help you out, please try the Message Queue Diagnostic Tool. You can launch it from the ActiveXperts Manager's menu:
Tools->Diagnostic Tools->MS Message Queue Diagnostic Tool
The tool generates a log file. Please send the log to support@activexperts.com.
If you cannot find an answer to your question(s) in our Knowledge Base, or if you need additional information or assistance, please contact our Customer Support using our Contact Support Form