ActiveXperts Knowledge Base Article 6900050
Our mission at ActiveXperts Software is to deliver high quality Network Monitoring solutions and Windows Development components.
Our goal is to supplement these solutions with timely support resources that can help at many different levels.
The first thing you want to do is try to find the answer to your problem in the Knowledge Base.
If you cannot find an answer to your question in our Knowledge Base, or if you need additional information or assistance, please use our Contact Support form.
Most probably, you're running the ActiveXperts on an older Windows platform.
ActiveXperts uses the WinHTTP library of the Operating System to monitor web sites. If you run ActiveXperts on Microsoft Windows 2012R2 or older, you will definitely face problems on many sites.
So, to run HTTPs checks without problems, run ActiveXperts on Windows 2016 or higher.
If you cannot find an answer to your question(s) in our Knowledge Base, or if you need additional information or assistance, please contact our Customer Support using our Contact Support Form