ActiveXperts Knowledge Base Article 6850002

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Q6850002 - When I try to setup a new Event Log check in the Manager, I get the error: "Failed to initialize library [axsnmwev.dll]. You can only query event logs on Windows 2008 (or higher) server platforms, or Windows 7 (or higher) workstations."

If you have ActiveXperts Network Monitor running on a Windows 2003 (R2) server, you can monitor ONLY standard Application/System/Security logs on remote computers.

The reason for this is the fact that the Windows API on the Windows 2003 operating system does not support extended event logs (.evtx).


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