ActiveXperts Knowledge Base Article 6600030
Our mission at ActiveXperts Software is to deliver high quality Network Monitoring solutions and Windows Development components.
Our goal is to supplement these solutions with timely support resources that can help at many different levels.
The first thing you want to do is try to find the answer to your problem in the Knowledge Base.
If you cannot find an answer to your question in our Knowledge Base, or if you need additional information or assistance, please use our Contact Support form.
Let the ActiveXperts Helpdesk team do this for you; free of charge if you have a valid maintenance contract.
Please contact ActiveXperts Support via e-mail and send them the two config SDF files as e-mail attachments.
Or, upload the two files to a secure file transfer service like WeTranfer, and send us the URL so we can download.
our team will merge the files and send the resulting configuration file back to you, either via e-mail or else via WeTransfer.
If you cannot find an answer to your question(s) in our Knowledge Base, or if you need additional information or assistance, please contact our Customer Support using our Contact Support Form