ActiveXperts Knowledge Base Article 1100020
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Q1100020 - When I do a Wake Up on LAN, the machine doesn't wake up at all. What's wrong?
Wake up on LAN (WOL) means that you can power on a computer by sending a sequence of packets over the network to that specific NIC card. Three conditions must be met:
- Wake up on LAN must be supported by the remote computer's BIOS;
- Somehow, there must be a link between the computer's NIC card and the BIOS. For NIC cards that are not integrated on the motherboard, a separate cable is needed to connect the NIC card to the motherboard;
- A valid MAC address must be used to send the WOL message to.
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