Contact Info

Crumbtrail » Support » Serial Port Component » KB Article

Knowledge Base FAQ Item #3000017


Q3000017: I want to re-install ActiveXperts Serial Port Component. I uninstalled first, but now the installation tells me that I cannot install it in the same destination directory as before. Am I doing something wrong?

You are right: you cannot install the product in an existing directory.

At uninstall, the original directory (default: C:\Program Files\ActiveXperts\Serial Port Component\) is NOT deleted in case there are files created/modified after the previous installation. You must delete these files/directories manually.

Once the directory (C:\Program Files\ActiveXperts\Serial Port Component\) is deleted, you can re-install it in that directory.

(viewed: 518)