ActiveXperts Knowledge Base Article 6600100
There can be two reasons for that:
- You're not logged on as an Administrator. You must be an Administrator of the computer in order to query/stop/start a service;
- Windows UAC (User Access Control) requires you to use the 'Run As Administrator' option in order to stop/start the service. One way to do this is, is by pressing the SHIFT key and hold while you right-click the Manager shortcut item in Windows Start menu. Then, choose 'Run As Administrator'.
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