ActiveXperts Network Monitor KB - Reports and Graphs - Statistical Database / MySQL

'Reports and Graphs - Statistical Database / MySQL' Knowledge Base Articles

Q7760225	On generating a Graph, we get error 20005: "Unable to open database connection. Client does not support authentication protocol requested by server; consider upgrading MySQL client". How can we fix this error?
	MySQL versions from 4.1x upwards use a different algorithm to hash passwords than the pre 4.1 versions. If your client does not implement this algorithm, it’s possible you will get this error when you try to connect. In your MySQL shell, type the command below: ALTER USER 'myaccount'@' ...

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