ActiveXperts Network Monitor KB - Monitoring DNS

'Monitoring DNS' Knowledge Base Articles

Q6810010 When performing a DNS check with type 'ANY', no DNS records exist. But if I specify type 'A', DNS records do exist. Why is it?
  With most DNS servers, using a DSN query with the 'ANY' type should return all known DNS records for the specified host. However, with some DNS server, the servers only return a 'CNAME' record. ActiveXperts Network Monitor reports that no DNS records exist. With these DNS servers, you s ...
Q6810020 I'm having problems monitoring my DNS server. How can I troubleshoot?
  Please try the DNS Diagnostic Tool. You can launch it from the ActiveXperts Manager's menu: Tools-Diagnostic Tools-DNS Diagnostic Tool The tool generates a log file. Please send the log to support@activexperts.com. ...

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