ActiveXperts Network Monitor KB - Licensing, Purchasing, Product Activation and Support
'Licensing, Purchasing, Product Activation and Support' Knowledge Base Articles
| Q7900005 | What are the licensing options for ActiveXperts Network Monitor and what are the costs? |
| To learn about the different license options for ActiveXperts Network Monitor, click here. ... | |
| Q7900030 | I want to purchase ActiveXperts Network Monitor. Do I need to purchase any commercial ActiveXperts components to cover all functionality? |
| No, you don't. An ActiveXperts Network Monitor license automatically includes an ActiveXperts Network Component license, an ActiveXperts Scripting Component license, an Auron SMS Component license and an Auron Email Component license. You can also use these components inside your custom ActiveXper ... | |
| Q7900035 | If I buy a license, do I need to pay for future releases? |
| A subscription license entitles you to use the ActiveXperts Network Monitor software, upgrades and product support for one, two or three years. Thereafter, you may continue or terminate the subscription license. The subscription will not be renewed automatically. Before your subscription expires, ... | |
| Q7900050 | Where can I purchase the product? |
| For detailed sales information, check the Sales webpage. ... | |
| Q7900055 | I've purchased a copy of ActiveXperts Network Monitor. I receivedd a License Key. Where can I enter in this License Key to activate my license? |
| It's very simple: just launch the ActiveXperts Network Monitor Manager application, click on the Help menu and select the License Information menu item. Here, you can enter the license key. After the license key is entered, it will prompt to Activate the license key. See also ... | |
| Q7900057 | I purchased the product, and entered my license key. Now, the program prompts to Activate. What code should I enter? |
| The license key is a 18 character string formatted, i.e.: XXXXXX-XXXXXX-XXXXXX. Once the license key entered, you need to fill in the ActiveXperts License Activation Form. You need to fill in your license key (XXXXXX-XXXXXX-XXXXXX) and all the other information, click on the 'Get Activation Code' ... | |
| Q7900070 | Do I need to purchase a maintenance contract in order to use Customer Support services? |
| No, with a valid Subscription Licence, you can make unlimited use of our Customer Support services. We do not charge any additional fees for this. ... | |
| Q7900090 | Does the software include the source code? |
| No, we do not ship or sell the sourcecode of any of our products. ... | |
| Q7900100 | What are the restrictions of the ActiveXperts Network Monitor Free License compared to the paid licenses? |
| With ActiveXperts Network Monitor Free License, you can use all functionality of the product, inclouding reports, graphs, web interface, all kinds of notifications etc.. The only restriction is the number of checks that can be processed this is limited to 15 checks only. With the Free License, ... | |
| Q7900105 | We're using the Free version, and get the following error for all checks: "Another free version is running in the same network". |
| You cannot have multiple free versions of the software in your network. Only one instance is allowed. We cannot offer support on the Free version. In order to receive support, you must have a valid license. Visit the ActiveXperts Sales page to order a subscription. ... |
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