ActiveXperts Network Monitor KB - Errors
'Errors' Knowledge Base Articles
| Q7860010 | After we installed a Microsoft patch, the AxNmSvc.exe crashes. The Event Viewer shows the following error in the Application Log: "Faulting application AxsNmSvc.exe, version 0.0.0.0, faulting module ntdll.dll, version 5.2.3790.0, fault address 0x00013bef". Is this a bug? |
| The module that crashes is the Network Monitor Engine ('AxNmSvc.exe'). Somehow, the NTDLL API (NTDLL.DLL) got corrupted. The most common reasons are: (-) Installation of a virus scanner (-) Installation of a screensaver. ActiveXperts Network Monitor may not be the only software on your ... | |
| Q7860020 | We receive a message saying "You must upgrade to ActiveXperts Network Monitor v.2022 to fix a potential JavaScript related security vulnerability". What should we do? |
| See KB Article #7720040 ... |
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