ActiveXperts Network Monitor KB - Monitoring Services

'Monitoring Services' Knowledge Base Articles

Q7020010	I'm having problems monitoring services on a remote Windows server. How can I troubleshoot?
	ActiveXperts uses WMI (Windows Management Instrumentation) to collect data about (remote) Windows machines. WMI is part of Windows operating systems and installed by default. First check out the following: WMI can use WinRM (preferred), or DCOM (legacy). In ActiveXperts, the WMI operation m ...
Q7020020	I'm still having problems monitoring Windows services. I tried the Windows WMIC utility but I'm still not able to find the reason.
	First, make sure you've tried WMIC. See FAQ #7020010. If that doesn't help you out, please try the Service Diagnostic Tool. You can launch it from the ActiveXperts Manager's menu: Tools-Diagnostic Tools-Service Diagnostic Tool The tool generates a log file. Please send the log to suppor ...

---

Contact Support

If you cannot find an answer to your question(s) in our Knowledge Base, or if you need additional information or assistance, please contact our Customer Support using the Contact Support form:
Contact Support »