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ActiveXperts LDAP Server monitoring

ActiveXperts solution to monitor LDAP servers

LDAP means: Lightweight Directory Access Protocol.

LDAP Check

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An LDAP check takes the following parameters:

Introduction to LDAP

A year or two ago, it seemed like everyone had heard about LDAP, and quite a few people were talking about it, but no one was really doing anything with it. That seems to finally be changing, which is especially good for administrators and developers. LDAP can play a vital role in networks of all sizes, but like most new technology, it suffers from the Catch-22 of no one using it because it's not supported and developers not supporting it because no one is using it. To understand why and how LDAP is going to be such an important tool in the life of a network administrator, it is necessary to understand what problems LDAP was developed to solve and how it will do so. This means it is also necessary to understand LDAP itself, both as a technology and as a tool. Because of the difficulty in truly separating the job of system administrator from the job of network administrator, and because there is often so much cross-over, especially in smaller environments, I will generally refer to people of either category as network administrators. I choose "network administrator" as the generic term because a quality system or network administrator is concerned with the entire network of devices or systems, not individual nodes. The term "network administrator" places more stress on viewing the network as a whole, making it a more appropriate term.

What is LDAP?

LDAP is the latest iteration in a rather lengthy development process beginning with the X.500 directory specification and its corresponding Directory Access Protocol (DAP) in the late 1980s and early 1990s. (For a more complete history of LDAP, and more information in general, see "Understanding and Deploying LDAP Directory Services", by T. Howes, M. Smith, and G. Good.) DAP was a consistently difficult protocol to work with and implement, so easier protocols were developed with most of its functionality but significantly less complexity. Eventually, these versions were passed on to the IETF and OSI-DS and got merged into the Lightweight Directory Access Protocol, or LDAP, specification, first published as RFC 1487 in 1993. LDAP gained some widespread use in version 2, specified in RFC 1777.
LDAP is a protocol definition for accessing specialized databases called directories. It is similar to SQL in that it is a language for interacting with databases without specifying a particular database. In fact, the back-end for LDAP directories is nearly always a more general RDBMS system, such as LDBM or Oracle.
Using LDAP to interact with a database does place constraints on that database, because of the assumptions the protocol makes and the specialized needs of a directory versus a standard relational database. But these constraints are necessary to be able to gain all of the desired features of a directory.

What is a directory, and why does my network need one?

Use of the word "directory" in this context may confuse people into thinking that most networks currently don't make use of directories, or that LDAP will be the only directory on the network. In actuality, directories are already a mainstay of life, especially in the computer world. Most people are familiar with talking about a phonebook or a map of the mall as a directory, but for some reason insist upon using the term "database" in computing, even when directory would be more specific and correct. As an example, I call Unix's system of storing user information the "passwd database," but that database easily qualifies as a directory.

At its most basic definition, a directory is any database specialized more for reading than for writing: The phonebook only comes out once a year, the mall directory is only changed when stores change, and the passwd database is only updated when user information is changed -- but all of that information is read frequently. The definition really does not get more specific than that because there are so many different information stores which can qualify as directories, although generally speaking a directory is much more likely to be searched than browsed. The listing most often referred to as a directory in the technical industry, a file system directory, also fits this definition, because the directory is read whenever a listed file is accessed in any way, but is only written when files are created or destroyed. Also, the directory is far more likely to be read when searching for a specific file rather than just browsing the listing. Almost anyone involved in the development or maintenance of networked applications or services is already working with at least one directory: a system of maintaining user information. Nearly all services require some sort of authentication services, thus mandating that those same services maintain a user directory. Because of this, the most common form of online directory is for user information. Directories are useful for a larger variety of information than that, though. For instance, Unix systems maintain directories for services, groups, and many other data types, the Domain Name System (DNS) is a very specialized global directory for host-name-to-address correlation, and web directories used for navigating sets of web sites are springing up everywhere.

If I'm already using directories, why switch to LDAP?

We have already seen that almost any network uses a variety of directories, often for specific services. In database-speak, that means the directory data is not normalized, which means many pieces of data are stored in more than one place, and thus must be changed in more than one place when changes are necessary.

This is a problem for many reasons. The most obvious is that every time any information in any of these directories gets changed, all of the other directories must be hunted through to make that same change. This is not only difficult, it is often completely unmanageable -- witness the ease with which passwords for the same user in different services go out of sync.

Beyond that, every time two services implement their own versions of the same style of directory, there is significant redundant effort. Not only did the developers for each service have to develop their own directory, but now the managers of each service have to separately maintain the directories -- a single user of both services will almost certainly have a different user experience with each service, and it is nearly impossible to centrally manage these multiple directories.

Security is an even worse problem. Probably every developer and administrator is familiar with the headaches associated with user security. Are the passwords secure? Is the transport secure? Has the user really proved his/her identity? Did I accidentally leave a loophole to gain higher access? Will the user directory always be available? When multiple services implement separate directories for the same information, each of them must completely cover the security issues. Basic statistics virtually guarantee more security holes than a unified directory, and this also means that the services are likely to have differing and even conflicting security policies.

What you really want in a network is unification of directories, and this is exactly what LDAP was designed for. With this unification, you get data normalization, central management, consistent user experience, consistent management and security policies, fewer security holes, and less wasted development time.

Why should I trust LDAP to unify my directories?

LDAP was specifically designed to solve the problems caused by the proliferation of directories across a network, and there are seven aspects of its current implementation that give it that ability.

  • General-purpose design - Because LDAP was designed to be a general-purpose directory, it had to be extensible. It uses an object-oriented, inheritance-based schema definition, which provides for easy extension to any reasonable use. There is a base schema as part of the LDAP specification, and there are other de facto standards for various services. However, it is expected that most developers will extend the base schemas;
  • Protocol simplicity - One of the most important aspects of LDAP development, and that which caused it to be adopted in lieu of DAP, is that it is a simple protocol and is relatively simple to implement and work with. This is borne out by the fact that LDAP is supported by most major programming languages, including C, Java, and Perl, and either is supported or will be supported by most major operating systems, including Solaris, GNU/Linux, Microsoft Windows, and Mac OS;
  • Distributed architecture - Using data replication, it is possible to replicate all or part of an LDAP directory to physically separate locations, which allows for highly-available data and puts the data as close as necessary to the client. Using referrals, data mastery of portions of the directory can be distributed across different LDAP servers, thus allowing portions of an enterprise or project to have control over necessary data while maintaining a single authority over each piece of data;
  • Security - A large focus of LDAP development has been security, with version 3 of the LDAP protocol bringing significant improvements;
  • There are three basic aspects of securing the information in a directory: access, authentication, and authorization (AAA, or Triple-A). Access is the ability to connect to a service and can be restricted based on details like time of day or IP address, authentication is the ability to prove to the service that a client is a valid user, and authorization is the service providing or denying specific rights or capabilities to the client. Unfortunately, the syntax of ACLs is not yet part of the LDAP specification. It seems likely that Netscape's implementation of ACLs will be accepted as the standard, but that has not happened yet and different LDAP servers may implement ACLs in different ways. However, this should not affect development or functioning of the client. For secure access, LDAP supports Transport Layer Security (TLS), which can encrypt all communication between the client and server. For authentication, LDAP supports Simple Authentication and Security Layer (SASL), which allows the client and server to negotiate a (hopefully secure) authentication method. TLS and SASL provide encryption capabilities but not control over access and authentication. LDAP actually provides the ability to control all three aspects of AAA through Access Control Lists (ACLs). ACLs can be used to grant access based on many different factors. They can be used to force specific types of authentication, and once the client is fully authenticated as a valid user, ACLs are used to authorize the user;
  • Open standard - Because LDAP is an open standard maintained by the IETF, it can be used by any developers, companies, or administrators without fear of being tied to proprietary protocols or specific vendors, and allows the choice of implementation to be based on project details rather than interoperability concerns. This also means that LDAP can progress according to the needs of the people who use it, rather than a corporation concentrating on profits or marketshare;
  • Server feature and schema requests - The LDAP specification states that LDAP clients can request the entire feature list and data schema from any LDAP server, thus allowing the client to vary its functionality according to that of the server, which should provide greater interoperability across different implementations and different versions of LDAP;
  • Internationalization - LDAP uses UTF-8 for internal string representations. This allows LDAP to store and manipulate any language of the world.

This is not an exhaustive list of all of the features of LDAP, but it details some of the most important aspects of the protocol. In fact, one of the reasons that LDAP is being adopted now is only marginally related to LDAP itself: The computer industry, especially in the area of network management, is ready for enterprise-wide directories. This is evidenced by them cropping up everywhere, from servers such as Netscape's Directory Server and Microsoft's Active Directory to clients such as email programs and operating systems all the way to standards specifications such as the Directory Enabled Networks (DEN) initiative.

I'm sold. How can I get some?

Unfortunately, LDAP isn't quite the panacea we all dream of today. The main problem is that it isn't as supported as it could be. For instance, Sun's Solaris operating system provides support for LDAP as its naming service, but that support doesn't include any type of encryption, which is basically unacceptable. There are also still a surprising number of vendors and programs that don't provide support where they should, and many technology decision-makers either don't know what LDAP is or don't think it matters to them.

This points to another problem with the state of LDAP today: There is not much in the way of lay-person documentation or support. Yes, you can read the RFCs and source code, but high-level descriptions of what LDAP is and how it might be useful, now and in the future, are sadly lacking, especially in succinct formats (the best LDAP book available today is almost 800 pages long). Even for the applications that currently support LDAP, it is usually far more difficult to get them to work than it should be, which is causing a slow adoption of LDAP.

Then why would I even bother?

Although it is easy to take a gloomy view on the future of LDAP -- and certainly its present -- the fact is that more vendors, applications, languages, and operating systems are supporting LDAP, and more organizations are depending on it for management of key information. LDAP directories are great for organizations that do a lot of web development or custom application development. Although the industry support isn't the best right now, most vendors either currently partially or fully support LDAP or are talking about doing so. And frankly, LDAP really is a simple protocol and has APIs for any language. If you are developing web applications, or just need a good directory to store information in, chances are you should at least look at LDAP -- you may like what you find.

So now is the time to begin learning about LDAP and trying to understand what role it can play in what you do, whether you function as a developer, administrator, decision-maker, or all three. The longer it takes our industry to fully support LDAP as a standard for directories, the more time we all have to spend maintaining redundant and often inadequate information stores and methods of interacting with them.