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ActiveXperts Support


Browse "Installation and Startup" Questions:
Q9100003: How do I know what's new in the latest version of the ActiveXperts Hydromagic?
For a list of new features and fixes, see Hydromagic Release Notes.
Hydromagic > Installation and Startup

Q9120020: Has Hydromagic been tested on Windows 10 ?
Hydromagic has been successfully tested on the latest version of Windows, Windows 10. If you still encounter any problems, please support our support desk.
Hydromagic > Installation and Startup

Q9900080: Is it possible to obtain the sourcecode of your product?
Renewals that come in after the maintenance has expired will be backdated to start from the old expiry date. Also, you are only able to get Technical Support and Software Maintenance when your support contract is valid.
Hydromagic > Installation and Startup

Q9120012: What are the system requirements to run this software ?
ActiveXperts Hydromagic will run on any Windows desktop PC, laptop or tablet running Windows Vista, 7, 8, 8.1 or 10. The software will run on both 32 bit and 64 bit platforms.
Hydromagic > Installation and Startup

Q9100010: How can I uninstall ActiveXperts Hydromagic
Uninstall the software using the 'Add/Remove' applet in the control panel: Select 'ActiveXperts Hydromagic' and click on 'Remove'.
Hydromagic > Installation and Startup

ActiveXperts Error Codes

Click here to view the full list of ActiveXperts error codes

Contact Support

To contact the ActiveXperts Help Desk, click here.