Browse "Licensing" Questions:

Q8900005: What is the difference between a Standard License and a Professional License?
To learn about the different license options for ActiveXperts SMS Messaging Server, click here.
SMS Messaging Server > Licensing, Purchasing and Product Activation

Q8900020: When I buy a license, do I have to pay for future releases?
An ActiveXperts SMS Messaging Server licenses is perpetual, i.e. a permanent long life license. A customer can use the software version forever. However, in order to receive product upgrades and support services, customer needs a valid maintenance support contract. ActiveXperts' Maintenance Agreement entitles customers to use ActiveXperts' technical support services, and to receive all product upgrades, free of charge, during a specified Agreement duration. The Maintenance Agreement applies to all A...
SMS Messaging Server > Licensing, Purchasing and Product Activation

Q8900015: I want to purchase ActiveXperts SMS Messaging Server. Do I need to purchase a separate ActiveXperts SMS Component License?
No you don't. The SMS Messaging Server indeed uses ActiveXperts SMS Component, but a license of SMS Messaging Server automatically allows you to use the SMS Component. No additional license is required. The same applies to the ActiveXperts Email Component: ActiveXperts Email Component is used by SMS Messaging Server to send/receive e-mail messages, but you do not need a separate license for that. All is covered.
SMS Messaging Server > Licensing, Purchasing and Product Activation

Q8900043: I purchased the product, and entered the license key. When I re-open the About box, the license key is not displayed at all. It looks like the product is not activated.
Your security settings do not allow to store the license key. Please do the following: Close the Manager application Press SHIFT and hold while you right-click the Manager shortcut item in Windows Start menu; make sure you run as Administrator Perform the registration by entering the license key in the About box Once you've completed the above steps, the key is stored on the system.
SMS Messaging Server > Licensing, Purchasing and Product Activation

Q8900025: Can I send SMS messages for free when I purchase a license of SMS Messaging Server?
No, SMS messages are NOT for free. ActiveXperts does not offer commercial SMS messaging services; ActiveXperts only offers the software. If you want to use GSM, you need a GSM modem and a SIM card, just like the one you use in your mobile GSM phone. You can buy a SIM card from any telecom operator. Princing depends on the type of telecom operator and the SMS volume. If you want to use SMPP, you need to subscribe to an SMPP service provider. For a short list of reliable SMPP providers, click here...
SMS Messaging Server > Licensing, Purchasing and Product Activation

Q8900030: What happens after the 30 day trial period?
After 30 days of evaluation, functionality will be reduced: all outgoing messages will be blocked. Open the 'About' window to see how many days are still remaining.
SMS Messaging Server > Licensing, Purchasing and Product Activation

Q8900040: I've purchased a copy of ActiveXperts SMS Messaging Server. They sent me a registration code. What should I do now, activate it or something?
It's very simple: just launch the ActiveXperts SMS Messaging Server Manager application, go to the Help menu and select the Registration menu item. Here, you can enter the registration code. You'll be asked to activate the registration; you'll be automatically redirected to the ActiveXperts web page to continue activation.
SMS Messaging Server > Licensing, Purchasing and Product Activation

Q8900035: Where can I purchase the product?
For detailed sales information, check the Sales webpage.
SMS Messaging Server > Licensing, Purchasing and Product Activation

Q8900010: I want to attach four GSM modems to the server where ActiveXperts SMS Messaging Server is running. How many licenses do I need?
You only need one license. Licensing is based on the number of installations of the product. Since you only install it once, you need one license.
SMS Messaging Server > Licensing, Purchasing and Product Activation

Q8900045: I want to use the API on a different machine than the one that hosts the SMS Messaging Server engine. I recently purchased a license. Am I allowed to use the API on a different computer?
Yes, you are allowed to use the API on any workstation or server; you do not need additional licenses.
SMS Messaging Server > Licensing, Purchasing and Product Activation

Q8900070: How long after a maintenance contract has expired can I renew it?
Renewals that come in after the maintenance has expired will be backdated to start from the old expiry date. Also, you are only able to get Technical Support and Software Maintenance when your support contract is valid.
SMS Messaging Server > Licensing, Purchasing and Product Activation

Q8900027: How can I sign-up to smpp.activexperts-labs.com, so I can use this provider for high-volume SMS?
You can't. The ftp.activexperts-labs.com SMPP gateway is only available for testing purposes. It is not a commercial SMPP service. The server is hosted by ActiveXperts Software. ActiveXperts does not offer any commercial SMS services; it only supplies the software (and occasionaly: hardware).
SMS Messaging Server > Licensing, Purchasing and Product Activation

Q8900080: Is it possible to obtain the sourcecode of your product?
No, we do not ship or sell the sourcecode of our products. The only sourcecode that is included with our products, are the code samples shipped with toolkits or API's.
SMS Messaging Server > Licensing, Purchasing and Product Activation

Q8900060: How much does a maintenance contract cost?
During the first (1) year after purchase, Maintenance is free. After this free Maintenance year, Licensee may purchase Maintenance. The price for the Maintenance Agreement is 15% of the price that was paid for the product. Customers choose between one-, two- and three years Maintenance Agreement renewal. Please read the Maintenance Agreement document for more details.
SMS Messaging Server > Licensing, Purchasing and Product Activation

ActiveXperts Error codes
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Contact Support
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