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Q7020010: I'm having problems monitoring services on a remote Windows server. How can I troubleshoot?
ActiveXperts uses WMI (Windows Management Instrumentation) to collect data about (remote) Windows computers. WMI is part of Windows operating systems and installed by default. Please check out the following: Check the Services applet on the monitoring server and monitored server to verify that the WMI services are indeed running. Make sure that firewall settings are not prevent you from accessing the remote computer through WMI. Windows ships with the WMIC command line utility ('Windows Mana...
Network Monitor > Monitoring Services

Q7020020: I'm still having problems monitoring Windows services. I tried the Windows WMIC utility but I'm still not able to find the reason.
First, make sure you've tried WMIC. See FAQ #7020010. If that doesn't help you out, please try the Service Diagnostic Tool. You can launch it from the ActiveXperts Manager's menu: Tools->Diagnostic Tools->Service Diagnostic Tool The tool generates a log file. Please send the log to support@activexperts.com.
Network Monitor > Monitoring Services

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