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Q6980015: I have a Windows 2012R2 server with printers installed. The printers are IP printers on the network. The server is able to see the status, online/offline/etc. But Network Monitor always reports the printer as down. What could be the problem?
ActiveXperts uses WMI (Windows Management Instrumentation) to collect data about (remote) Windows computers. WMI is part of Windows operating systems and installed by default. Please check out the following: Check the Services applet on the monitoring server and monitored server to verify that the WMI services are indeed running. Make sure that firewall settings are not prevent you from accessing the remote computer through WMI. Windows ships with the WMIC command line utility ('Windows Mana...
Network Monitor > Monitoring Printers
Q6980030: My printer always shows 'Idle' (value: 3), even though it is online. What is the reason?