Browse "Configuration & Administration" Questions:

Q6600120: I want to give read-only access to my 1st line helpdesk staff. They should be able to view the status of the network, but they're not allowed to make changes to the configuration. Is this possible?
Yes that is possible. Access to the configuration of ActiveXperts Network Monitor is controlled by Operator Roles. Allow full control to any user on all configuration aspects, or allow only predefined operators to access the configuration and associate permissions to those operators. Choose 'Options' from the 'Tools' menu, and select the 'Operators and Roles' tab. Read more in the ActiveXperts Network Monitor manual, chapter 'Operators and Roles'.
Network Monitor > Configuration & Administration

Q6600020: I want to rename the hostname of the server where the ActiveXperts Network Monitor engine is running on. Will ActiveXperts be able start after the server reboot?
You must take the following steps: Stop the ActiveXperts Network Monitor service; Quit the ActiveXperts Network Monitor Manager application; Change the following registry entry (replace old server name by new server name): HKLM\Software\ActiveXperts\Network Monitor\ProgDataServer Start the ActiveXperts Network Monitor Manager application; Start the ActiveXperts Network Monitor service; Optionally: On other PCs in the network that have the Manager application installed, also mak...
Network Monitor > Configuration & Administration

Q6600130: I want to modify the CONFIG.SDF configuration database file using a sql script. Is this possible?
Yes, it is possible. The database is a Microsoft SQL Server Compact Edition file, and can be opened in Microsoft SQL Server Management Studio (part of Microsoft SQL Server): Launch SQL Server Management Studio; In the 'Object Explorer' window, select the 'Connect...' drop down box, and select 'SQL Server Compact...'; Specify the 'Database file' and click 'Connect'. You can now run your database queries. Please note that all checks are stored in the 'Nodes' table. The 'Nodes' table contain...
Network Monitor > Configuration & Administration

Q6600010: When I start the Manager, I get Error '25004 "Unable to open Configuration Database".
When you start the Manager and get Error 25004: "Unable to open Configuration Database", there's most probably a security issue where the ActiveXperts Network Monitor Manager cannot read the Configuration Database (CONFIG.SDF). The application will close immediately. The easiest way to find this out, is by launching the Manager using the 'Run As Administrator' option. One way to do this is, is by pressing the SHIFT key and hold while you right-click the Manager shortcut item in Windows Start menu. Th...
Network Monitor > Configuration & Administration

Q6600025: Can I change the name of the workstation where a Manager application is running on?
You can change the name of the computer where the Manager application is running. This will not affect the ActiveXperts Network Monitor Manager installation.
Network Monitor > Configuration & Administration

Q6600132: I want to modify the CONFIG.SDF configuration database file using a VBScript. Is this possible?
Yes, you can. All checks and folders are stored in the 'Nodes' table of the CONFIG.SDF configuration file. The following VBScript counts the number of folders and checks, shows all the checks and updates the displayname of one of the checks. Run it from the commandline using the command CSCRIPT <file.vbs>: Option Explicit Const CONFIGDBPATH = "C:\ProgramData\ActiveXperts\Network Monitor\Configuration\Config.sdf" Dim objConn, strQuery, RS Set objConn = CreateObject( "ADODB.Connectio...
Network Monitor > Configuration & Administration

Q6600110: Is there a scripted way to put checks on hold?
Sure. This can be done easily through the following VBSscript. Make sure the path to the configuration file (Config.sdf) is valid. The following scripts sets the Check with ID=10434 on hold. Run the script from the Command Line using the CSCRIPT.EXE script interpreter. Option Explicit Dim strDbConn, objConn, strSqlQuery strDbConn = "PROVIDER=Microsoft.SQLSERVER.CE.OLEDB.3.5;" &_ "Data Source=C:\ProgramData\ActiveXperts\Network Monitor\Configuration\Config.sdf" Set objConn = CreateObje...
Network Monitor > Configuration & Administration

Q6600100: When I click on the 'service' icon in the ActiveXperts Network Monitor toolbar, I cannot stop or start the ActiveXperts Network Monitor service with error "Unable to execute command. Make sure you are an Administrator". What can I do?
There can be two reasons for that: You're not logged on as an Administrator. You must be an Administrator of the computer in order to query/stop/start a service; Windows UAC (User Access Control) requires you to use the 'Run As Administrator' option in order to stop/start the service. One way to do this is, is by pressing the SHIFT key and hold while you right-click the Manager shortcut item in Windows Start menu. Then, choose 'Run As Administrator'.
Network Monitor > Configuration & Administration

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