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Knowledge Base FAQ Items

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Q6500005: I want to upgrade to the latest version. What is the procedure for upgrading?

Q6500003: How do I know what's new in the latest version of the ActiveXperts Network Monitor?

Q7900035: If I buy a license, do I need to pay for future releases?

Q7900030: I want to purchase ActiveXperts Network Monitor. Do I need to purchase any commercial ActiveXperts components to cover all functionality?

Q6940010: I'm having problems monitoring a Microsoft Message Queue usage on a remote Windows server. How can I troubleshoot?

Q7250015: How to verify WMI access through DCOM?

Q7250010: For one of my Windows servers, I get the error: "Unable to connect to [myserver]; WMI Error 0x800706BA: The RPC server is unavailable". We're using WMI through DCOM.

Q7260015: How to verify WMI access through WinRM?

Q7250020: For one of my Windows servers, I get the error: "Unable to connect to [myserver]; WMI Error 0x80070005: Access is denied". We're using WMI through DCOM.

Q6500006: I want to reinstall the software and use the default Data Folder 'C:\ProgramData\ActiveXperts\Network Monitor\'. However, Setup does not accept this Folder saying the the Folder is already in use. What should I do?

Q7520055: We want to purchase ActiveXperts Network Monitor. Do we also need to purchase a license of 'ActiveXperts SMS Component' in order to send out SMS alerts?

Q6800010: I'm having problems monitoring Disk Drives usage on a remote server. How can I troubleshoot?

Q7680030: I have a check A which depends on check B. Check B is shown as red (failure) but check A is still shown as green (success). Is it a bug?

Q7900100: What are the restrictions of the ActiveXperts Network Monitor Free License compared to the paid licenses?

Q7500080: I want to change all Alert E-mail Notification settings for multiple Checks. What is the best way to do this?

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Installation (14)

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Monitoring CPU Usage (2)

Monitoring Databases (5)

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Monitoring Disk Drives/Disk Space (7)

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Monitoring Environmental - Temperature/Humidity/more (8)

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Alert Notifications - E-mail (11)

Alert Notifications - SMS (19)

Alert Notifications - SNMP Traps (4)

Alert Notifications - Miscellaneous (2)

Alert Actions (7)

Dependencies (4)

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Web Access (v.2017 compatible) (3)

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