Browse "Licensing, Purchasing, Product Activation and Support" Questions:

Q5900040: I received an activation key. How do I activate the product now?
There are three ways to activate the product: By running the Setup program - it will ask for the key; By calling the Activate function; By entering the key in the registry manually. A detailed description is provided in the manual, in chapter Purchase and Product Activation.
SMS and MMS Toolkit > Licensing, Purchasing, Product Activation and Support

Q5900033: How can I sign-up to smpp.activexperts-labs.com, so I can use this provider for high-volume SMS?
You can't. The ftp.activexperts-labs.com SMPP gateway is only available for testing purposes. It is not a commercial SMPP service. The server is hosted by ActiveXperts Software. ActiveXperts does not offer any commercial SMS services; it only supplies the software (and occasionaly: hardware).
SMS and MMS Toolkit > Licensing, Purchasing, Product Activation and Support

Q5900022: How to distribute a Distribution License key to target computers?
Once you have obtained a Distribution License, you receive a key that you can use on the target computers. Click here to read more about how to distribute this key with the core product DLL on the target computers.
SMS and MMS Toolkit > Licensing, Purchasing, Product Activation and Support

Q5900050: How much does a maintenance contract cost?
During the first (1) year after purchase, Maintenance is free. After this free Maintenance year, Licensee may purchase Maintenance. The price for the Maintenance Agreement is 15% of the price that was payed for the product. Customers choose between one-, two- and three years Maintenance Agreement renewal. Please read the Maintenance Agreement document for more details.
SMS and MMS Toolkit > Licensing, Purchasing, Product Activation and Support

Q5900030: Can I send SMS messages for free when I purchase I license of SMS and MMS Toolkit?
No, SMS messages are NOT for free. ActiveXperts does not offer commercial SMS messaging services; ActiveXperts only offers the software. If you want to use GSM, you need a GSM modem and a SIM card, just like the one you use in your mobile GSM phone. You can buy a SIM card from any telecom operator. Princing depends on the type of telecom operator and the SMS volume. If you want to use SMPP, you need to subscribe to an SMPP service provider. For a short list of reliable SMPP providers, click here...
SMS and MMS Toolkit > Licensing, Purchasing, Product Activation and Support

Q5900010: What happens after the 30-day trial period?
After 30 days of evaluation, you cannot use the 'SendMessage' and 'Receive' functions anymore. When calling these functions this function, nothing happens and LastError will be set to asERR_EVALUATIONEXPIRED (value: 1001).
SMS and MMS Toolkit > Licensing, Purchasing, Product Activation and Support

Q5900070: Is it possible to obtain the sourcecode of your product?
No, we do not ship or sell the sourcecode of our products. The only sourcecode that is included with our products, are the code samples shipped with toolkits or API’s.
SMS and MMS Toolkit > Licensing, Purchasing, Product Activation and Support

Q5900060: How long after a maintenance contract has expired can I renew it?
Renewals that come in after the maintenance has expired will be backdated to start from the old expiry date. Also, you are only able to get Technical Support and Software Maintenance when your support contract is valid.
SMS and MMS Toolkit > Licensing, Purchasing, Product Activation and Support

Q5900035: Where can I purchase the product?
You can purchase the product online, by proforma invoice (bank or cheque) or through a reseller. For more information, check the Sales webpage.
SMS and MMS Toolkit > Licensing, Purchasing, Product Activation and Support

Q5900015: What is the difference between a 'Standard License' and a 'Professional License' ?
The 'Professional License' supports the SMPP, MM4 and MM7 protocols; the Standard license doesn't. The 'Professional License' allows you to use multiple devices/connections simultaneously. Click here for more information about the ActiveXperts SMS and MMS Toolkit Licensing Scheme.
SMS and MMS Toolkit > Licensing, Purchasing, Product Activation and Support

Q5900025: When I buy a license, do I have to pay for future releases?
ActiveXperts' Maintenance Agreement entitles customers to use ActiveXperts' technical support services, and to receive all product upgrades, free of charge, during a specified Agreement duration. The Maintenance Agreement applies to all ActiveXperts products. After purchase, you get 1 year Maintenance for free After this free Maintenance period, Licensee may purchase Maintenance. The price for the Maintenance Agreement is 15% of the price that was payed for the product. Read our Maintenance A...
SMS and MMS Toolkit > Licensing, Purchasing, Product Activation and Support

Q5900020: What is a 'Distribution License'?
The 'Distribution License' allows you to 'bundle' the toolkit with your own software. It allows you to ship the product to an unlimited number of customers for an unlimited period of time. There are no restrictions in functionality of the software, and includes multiline send and receive as well as SMPP. Click here for more information about the ActiveXperts SMS and MMS Toolkit Licensing Scheme. Once you have obtained a Distribution License, you receive a key that you can use on the target co...
SMS and MMS Toolkit > Licensing, Purchasing, Product Activation and Support

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