Browse "Licensing" Questions:

Q1800015: What is the difference between a 'Standard License' and a 'Professional License'?
Click here for more information about the ActiveXperts Network licensing options.
Network Component > Licensing, Purchasing, Product Activation and Support

Q1800020: What is a 'Distribution License'?
The 'Distribution License' allows you to 'bundle' the component with your own software. It allows you to ship the product to an unlimited number of customers for an unlimited period of time. There are no limitations to functionality of the software. Click here for more information about the ActiveXperts Network Component licensing options. Once you have obtained a Distribution License, you receive a key that you can use on the target computers. Click here to read more about how to distribute ...
Network Component > Licensing, Purchasing, Product Activation and Support

Q1800022: How to deploy the component to multiple computers once the Distribution License is purchased?
Please read the following online article: How to distribute an ActiveXperts Component.
Network Component > Licensing, Purchasing, Product Activation and Support

Q1800025: If I buy a license, do I have to pay for future releases?
ActiveXperts' Maintenance Agreement entitles customers to use ActiveXperts' technical support services, and to receive all product upgrades, free of charge, during a specified Agreement duration. The Maintenance Agreement applies to all ActiveXperts products. After purchase, you get 1 year Maintenance for free After this free Maintenance period, Licensee may purchase Maintenance. The price for the Maintenance Agreement is 15% of the price that was payed for the product. Read our M...
Network Component > Licensing, Purchasing, Product Activation and Support

Q1800050: Can I renew maintenance contract after maintenance has expired?
Renewals that come in after the maintenance has expired will be backdated to start from the old expiry date. Also, you are only able to get Technical Support and Software Maintenance when your support contract is valid.
Network Component > Licensing, Purchasing, Product Activation and Support

Q1800005: Where can I find detailed information about licensing?
To learn about the different license options for ActiveXperts Network Component, click here.
Network Component > Licensing, Purchasing, Product Activation and Support

Q1800035: I received an activation key. How do I activate the product now?
Please read the manual, chapter: Purchase and Product Activation.
Network Component > Licensing, Purchasing, Product Activation and Support

Q1800010: What happens after the 30-day trial period?
After 30 days of evaluation, you won't be able to call the Connect methods anymore. If you call this function, nothing happens and LastError will be set.
Network Component > Licensing, Purchasing, Product Activation and Support

Q1800070: Is it possible to obtain the sourcecode of your product?
No, we do not ship or sell the source code of our products. The only source code that is included with our products are code samples shipped, to show how to use the component in various programming languages.
Network Component > Licensing, Purchasing, Product Activation and Support

Q1800030: Where can I purchase the product?
For detailed sales information, check the Sales webpage.
Network Component > Licensing, Purchasing, Product Activation and Support

ActiveXperts Error codes
Click here to view the full list of ActiveXperts error codes
Contact Support
To contact the ActiveXperts Help Desk, click here.